Privacy Policy

From Lawyer to Law Firm ("From Lawyer to Law Firm, " "we, " "us, " or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, who we share it with, and the choices you have. From Lawyer to Law Firm is a business operations and finance consultancy serving law firms, based in Tampa, Florida. It is not a law firm and does not provide legal services. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and limited information that is collected automatically when you use the site.

Information you provide:

• Contact and form data such as your name, email address, phone number, firm name, and any message you submit through our contact form.
• Email addresses and related details you provide when you subscribe to our newsletter or request a resource or lead magnet.
• Scheduling information when you book a call, including the details you enter into our scheduling tool.
• Chat messages and contact details you share through the chat widget on the site.

Information collected automatically:

• Basic analytics and usage data such as your IP address, browser type, device information, pages viewed, referring pages, and general interaction data.
• Cookies and similar technologies, as described in the Cookies section below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about your request.
• Schedule and manage calls and consultations.
• Send newsletters, updates, and resources you have requested.
• Operate, maintain, secure, and improve the website and our services.
• Understand how visitors use the site through basic analytics.
• Comply with legal obligations and protect our rights.

3. Third Parties and Service Providers

We use trusted third-party service providers to operate this website and our communications. We share information with these providers only as needed for them to perform services on our behalf. These include:

• A scheduling provider that powers our call-booking tool.
• A customer relationship management (CRM) and chat provider that powers our chat widget and helps us manage and respond to inquiries.
• An analytics provider that helps us understand website usage.

These providers process information under their own terms and privacy policies. We do not sell your personal information. We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of From Lawyer to Law Firm, our clients, or others.

4. Cookies and Similar Technologies

This website uses cookies and similar technologies to operate the site, remember preferences, support the chat widget, and gather basic analytics. You can control or disable cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to maintain our business records, and to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Your Choices

• Unsubscribe: You can opt out of marketing emails at any time using the unsubscribe link in any message, or by emailing us at the address below.
• Access and deletion: You may request access to, correction of, or deletion of the personal information we hold about you by emailing us at liz@fromlawyertolawfirm.com.
• Cookies: You can manage cookies through your browser settings as described above.

7. SMS and Text Messaging

If you provide your mobile phone number and give your consent, we may send you text messages related to a call you have scheduled with us, such as booking confirmations and appointment reminders. Consent to receive text messages is not a condition of booking a call or of any purchase.

• What we send: appointment confirmations and reminders. Message frequency varies based on your activity, such as the calls you book.
• Rates: message and data rates may apply, depending on your mobile carrier and plan.
• Opt out: you can cancel text messages at any time by replying STOP to any message. After you reply STOP, we may send a single message confirming that you have been unsubscribed.
• Help: for help, reply HELP to any message or email us at liz@fromlawyertolawfirm.com.

We do not share your mobile opt-in information or your consent to receive text messages with third parties or affiliates for their own marketing purposes. Your text messaging opt-in data and consent are not shared with any third parties except as needed to deliver the messages you have requested, for example our messaging platform and telecommunications providers.

8. Your Privacy Rights

Depending on where you live, you may have additional rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data, the right to data portability, and the right to opt out of certain processing. These rights are similar to those provided under laws such as the California Consumer Privacy Act (CCPA) and the European Union General Data Protection Regulation (GDPR). To exercise any of these rights, please contact us using the information below, and we will respond consistent with applicable law.

9. Children's Privacy

This website is intended for business professionals and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. Your continued use of the website after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

From Lawyer to Law Firm

Tampa, Florida

Email: liz@fromlawyertolawfirm.com

Phone: (813) 340-9569